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Alpha Session Emails Loading...

    • 4 posts
    December 13, 2023 8:02 AM PST
    Second round of emails go out yet? ...my stocking is still empty?
    • 52 posts
    December 13, 2023 9:13 AM PST

    I have not received an email either 8(.

    • 4 posts
    December 13, 2023 9:15 AM PST

    I just checked my email and nothing yet for me either

     

    • 52 posts
    December 13, 2023 9:15 AM PST

    What is the name the emails will be coming from?

    • 52 posts
    December 13, 2023 9:15 AM PST

    What is the name the emails will be coming from?

    • 3 posts
    December 13, 2023 9:19 AM PST

    Oh nice, got mine yesterday!

    • 4 posts
    December 13, 2023 9:20 AM PST

    I checked my spam folder and it was in there

     

    • 8 posts
    December 13, 2023 9:37 AM PST

    Savanja said:

    Edit: Tech has saved the day. The emails are sending and all should be out within the next few hours.

     

    Thank you so much, I just got mine yesterday!

    • 65 posts
    December 13, 2023 9:37 AM PST
    @Albe got mine from no-reply@visionaryrealms.com
    • 25 posts
    December 13, 2023 1:09 PM PST

    Albe said:

    What is the name the emails will be coming from?

     

    The header of the email is - Visionary Realms (VR) Pantheon License Key

    comes from - no-reply@visionaryrealms.com

    • 20 posts
    December 13, 2023 7:29 PM PST

    Tried both Edge and Chrome, cleared cash and still getting - 

    • Session forcibly closed. Please contact customer support

    I submitted a help ticket.


    This post was edited by Silbo at December 13, 2023 7:32 PM PST
    • 13 posts
    December 13, 2023 7:38 PM PST

    I just had to reopen the ticket I submitted yesterday. I'm in the same boat. No invite email no key . 

    • 12 posts
    December 14, 2023 1:51 AM PST

    Silbo said:

    Tried both Edge and Chrome, cleared cash and still getting - 

    • Session forcibly closed. Please contact customer support

    I submitted a help ticket.

     

    Are you connecting through a VPN? a few people have mentioned that disabling their VPN fixed this issue.

     

    • 20 posts
    December 14, 2023 7:01 AM PST

    No VPN.  Thanks for checking.

    • 29 posts
    December 14, 2023 7:18 AM PST

    No email yet. still waiting

    • 20 posts
    December 14, 2023 4:49 PM PST

    Ticket answered in less than 24 hrs! Thank you, Pantheon support.  In short, I already had an account from pre-alpha over a year ago, so creating another wouldn't work.


    This post was edited by Silbo at December 14, 2023 4:50 PM PST
    • 801 posts
    December 14, 2023 9:09 PM PST

    ghrast said:

    No email yet. still waiting

     

    Check your pledge and spam folder just in case. 

    • 52 posts
    December 14, 2023 10:23 PM PST

    Daloskar said: @Albe got mine from no-reply@visionaryrealms.com

     

    Thanks Daloskar

    • 52 posts
    December 14, 2023 10:25 PM PST

    Still waiting for the email........Please!!

     

    Found in SPAM folder....sorry and thanks!!


    This post was edited by Albe at December 14, 2023 10:30 PM PST
    • 5 posts
    December 14, 2023 10:34 PM PST

    Joined the Discord, it asked for phone number then it sent code to my phone, entered code then it asked for a password, entered my password for VR, it didnt work, no password i tried worked, none. Then went pack to the stage to put in phone number again it sent another code, discord took the code then asked for a password. no PW i tried worked. went back, triggered it asking for phone number again, that sent another code which i entered. this new phone text also had what no previous text had which was a series of numbers and letters, which looked like a PW, i assumed that was the PW, entered that into the request for a discord password but it didnt work. so, still cant see or chat in the discord. What password is it looking for and where do i get said password, for the Discord?

    • 31 posts
    December 15, 2023 3:53 AM PST

    Have mine and have loaded as far as i can. 

    Whole process was smooth with no bugs or glitches. 

    Now to wait till 5am AEDT


    This post was edited by Geea at December 15, 2023 3:54 AM PST
    • 7 posts
    December 15, 2023 3:55 AM PST

     No emails here.  Checked spam and nothing there.

    • 12 posts
    December 15, 2023 9:53 AM PST

    i think the forcibily closed message is from trying to many times...went to bed woke up tried again & it all worked fine...make sure u follow the directions in the email precisely

    • VR Staff
    • 529 posts
    December 15, 2023 11:20 AM PST

    Garuk said:

     No emails here.  Checked spam and nothing there.

    Contact support.

    • VR Staff
    • 529 posts
    December 15, 2023 11:24 AM PST

    If you have an alpha eligible pledge and have not yet received your email, please contact support. https://seforums.pantheonmmo.com/support/open.php

     

    Be sure to check spam and promo folders and confirm that the correct email address is on your account.