GeneralReb said:I have the same issue with phone number. It says there is "ANOTHER" account already associated with this phone#, however it clearly is the ONLY account I've ever had, which is on screen. It is showing my other Discord servers and stuff.
ok so I looked at Discord settings and have not set up a phone#
When I try to add it, the text says the number is in use. I don't understand how this could be since one would have to type in the SMS code to claim that phone#....
Sorry to hear that my friend. Perhaps you could submit a support ticket to Discord and ask them to look into it as unfortunately, we have no control over that.
GeneralReb said:Lol thanks Kilsin.
Sorry I was blaming your settings because I couldn't fathom how a phone# could be claimed but clearly it is Discord's issue.
Perhaps they had a point in time where numbers could be claimed without SMS verification.
I did submit a ticket to them.
Thanks!
Yeah, it does sound weird, I'm not sure how it can happen either. Good luck though my friend, I hope you can get it resolved!
MacAran said:When you say "Supporter" do you mean the actuall _Supporter_ 5 dollar a month pledge, or a "Supporter" as-in anyone who has a pledge to the game?
Anyone who has a supporter tier pledge, past or present: https://www.pantheonmmo.com/pledge/#section-supporter
Kilsin said:Anyone who has a supporter tier pledge, past or present: https://www.pantheonmmo.com/pledge/#section-supporter
I have an old "Knight's Pledge." Is there a way to add supporter access to that without picking a new package and loosing alpha access?
MacAran said:Kilsin said:Anyone who has a supporter tier pledge, past or present: https://www.pantheonmmo.com/pledge/#section-supporter
I have an old "Knight's Pledge." Is there a way to add supporter access to that without picking a new package and loosing alpha access?
FierinaFuryfist said:So my usernames do not match, but my email address is the same between the forum here and Discord. Is that enough for proper access? And I too have an old Knight's Pledge.
You will need to change your nickname on the Pantheon Discord to match your forum name here for verification purposes and so we can identify who is posting on there, if random names start posting and we cannot match them to official forum members they will be removed, it will only show on our server though, so don't worry about it showing up in private servers with friends or other games.
Other than that, you're good to go, just follow the instructions I posted in the OP and tag yourself to open up the general channels :)
GeneralReb said:I have the same issue with phone number. It says there is "ANOTHER" account already associated with this phone#, however it clearly is the ONLY account I've ever had, which is on screen. It is showing my other Discord servers and stuff.
ok so I looked at Discord settings and have not set up a phone#
When I try to add it, the text says the number is in use. I don't understand how this could be since one would have to type in the SMS code to claim that phone#....
+1, also having this issue since I'm on the older server. Has been resolved yet?
Have to ask, was there a reason for creating a net-new Discord, knowing that those who already authenticated on the old server would be locked out, given Discords policy on phone auth?
Seems like bad planning from your end, not ours?
What's the resolution - and please don't tell me to "contact Discord"?
We haven't changed to a new Discord, it's the same server we first created years ago. We have no control over Discord and their authentication process, I have set the onboarding to be as easy as I can but we need authentication to prevent bots and un-pledged public members from joining and spamming etc.
Let me know how you go with a Discord support ticket.
Gracefulhealer said:Is there a list of pledges and what roles on discord you can have? I pledged way back at the knights tier. $100 2 copies of game and alpha access. And other perks! :)
https://www.pantheonmmo.com/pledge/ are the current pledges.
Your profile information should have what pledge you purchased
Best summit a support ticket. They will help with your account.
On discord Supporters pledge is blue , Champion pledges are gold and Vip pledges are purple.
Looking forward to see you in Discord chat
I just saw the invite from Kilsin, but when I put in my username and password it says I'm already registered. Umm...what now? BTW, my discord nickname and name here match.
EDIT: Nevermind...this is my issue is on my end.
ariesel said:Hello! I did not have a button to verify my phone number this evening. Is that a problem? I see my name on the bottom list, but wanted to make sure it didn't do something weird.
Thanks!
Ariesel
Hi Ariesel, if you made it onto the server, then you must have already verified your phone for another server or when you signed up, so that's fine :)
Just head to the #roles channel and click the blue shield below the MEE6 post to get your Supporter role.
gabelle said: does this include only monthly supporters? i have the old old knights pledge with alpha access. im guessing that does not account for this? i thought it came with supporter level permissions.
Any pledge will give you access, the old Knight's pledge will give you Supporter access tot he Discord, just follow the instructions in my original post mate :)