Nothing personal, but when I heard the news on the Rift forums I was devastated. I was looking forward to giving Pantheon a test drive when it came out. This is bad news, bad news indeed. Given Brasse's unpopularity in Rift I'm not sure why this would be viewed as good. I suggest you reconsider this move.
Welcome and best wishes, let's not all panic about the SOE Nerfbat Methodology so fast as our project foundation here is classic type of experience desires.
My customer service "challenge" is that I don't want to see the ways of the past where Items and Features are pushed then later a patch comes and removes item or puts in a nerf.
This includes things like spells etc. To be more professional and make customers like me happier. I want nerfs and removals to happen in Test and Development phases not after live publish.
Under Texas law nerfs are not evel legal lol.. can't give a virtual sword for cash, deliver the item to customer in game, then remove it lol (it's way to expensive to try a Nerf suit but if I was rich I would just for lol's).
If you see her in Pre-Alpha and beyond, her Brasse character will always stop to chat with you... unless she's running from a horde of evil creatures that she "accidentally" aggroed!
Please join us in giving her a big Pantheon style welcome. We are very happy to have Linda on board with our team and we hope you're as excited as we are for what's to come.
He said the words "beta" and "launch", made my day lol. Not sure if there are any finer words I could read here in the forums!! Can't wait, but as so many have said before me. Take your time and get it right!!