Forums » Support

EMail Problem

    • 54 posts
    May 10, 2017 11:54 AM PDT

    Greetings VR!

     

    So earlier this week when I made my account, I had not received a confirmation via Email. 
    I am worried that the problem occurs once more and when the invites for the Pre-Alpha get sent that I don't get my own.

    Is there any way we can address that? I'm using "@hotmail.com".

     

    Perhaps I can switch to "@gmail.com" and hopefully the problem is resolved that way. Is there any way I can test this myself?

    Thank you.

    • 1825 posts
    May 10, 2017 2:04 PM PDT

    Try https://www.pantheonmmo.com/support/    as well Nore if you haven't already :)   They are very quick on resolving issues 

    • Moderator
    • 8703 posts
    May 10, 2017 8:01 PM PDT

    Kelem said:

    Try https://www.pantheonmmo.com/support/    as well Nore if you haven't already :)   They are very quick on resolving issues 

    Thanks Kelem :)

     

    Yes, please send in a support ticket if you haven't already, one of our friendly team members will be able to help you fix this issue :)