Forums » Support

Did my pledge go through?

    • 78 posts
    November 16, 2016 8:44 AM PST

     

    I paid $100 a few months ago? just before the access to Alpha was removed. I've been wondering if I got my pledge (I can prove my payment through paypal to VR) but I can't remember getting anything from VR stating that I am a "Knight?" pledge tier client. How can check your pledge tier, I didn't see anything on My Profile page. Please can someon confirm if my pledge went through or not?

     

    • 215 posts
    November 16, 2016 8:59 AM PST

    I can see my status and pledge when I select the "subscription/Settings" otherwise I've seen similar posts referenced to creating a service ticket to dig in deeper to resolve.

     

    Good luck!

    • 78 posts
    November 16, 2016 9:57 AM PST

    Warben said:

    I can see my status and pledge when I select the "subscription/Settings" otherwise I've seen similar posts referenced to creating a service ticket to dig in deeper to resolve.

     

    Good luck!

     

    Thank you, I am actually a Knight Pledge *phew*

    Thanks I was looking under My Profile didn't pay attention to Subscription/settings.

     

    • Moderator
    • 8627 posts
    November 16, 2016 3:12 PM PST

    Hi Laura, glad you found it and thank you Warben for the help! :)

    If you are ever unsure of account information please feel free to submit a support ticket as the team are only too happy to help.