Forums » General Support

Knight's Pledge

    • 67 posts
    September 14, 2016 2:59 PM PDT

    I bought the 100 dollar Knight's pledge a while ago. I no longer see this pledge and it's benefits on the site. I was gonna bump it up 50 dollars or 100 dollars to the next pledge, but now  i only see a 150 upgrade option from Knight's Pledge. Where did Knigt's Pledge go and did the things I get from it change? Is there no longer a 50 dollar upgrade from Knight's Pledge. Im confused with these pledges and do not understand wny you have made them so complicated in the first place. 

    • 67 posts
    September 14, 2016 3:04 PM PDT

    Confirm Subscription

    You are about to subscribe to the plan: Protector's Pledge 
    Are you sure you want to do this? You will be charged: One-time fee of $150.00

    If yes, click the button below and you will be taken to a payment page. When you have completed your payment, please remember to click the button that takes you back to our site.

    Please note that no refund will be provided for any unused portion of your current plan.




    You see? This is the 150 dollar pledge...ive ALREADY paid you guys 100 dollars. This pledge should only cost 50 dollars from my Knight's Pledge.. (Knight's Pledge is just gone now) am I out my 100 dollars...im getting a sketchy feel from these pledges...im not gonna pay another 150 dollars to go from the 100 to the 150 dollar pledge. 

    • 1121 posts
    September 14, 2016 3:40 PM PDT

    The base teir pledges changed, but you still have everything that you originally pledged to :)

    I can't remember what the old teirs offered but I do know that it gave Alpha access, and the new base teirs do not, so you would lose that unless you upgraded to the Champion Level pledges.

    Also make sure that you use the "Upgrade" option to upgrade properly. From the looks of it the only option to upgrade from the old "knights" pledge is to go to the "Pathfinder's" pledge at $250. 


    This post was edited by Rachael at September 14, 2016 3:56 PM PDT
    • Moderator
    • 8204 posts
    September 14, 2016 6:27 PM PDT

    As per our announcement across all official platforms a month ago, we had to remove the Knight's and Patron's pledges due to almost hitting our Alpha cap: https://www.pantheonmmo.com/content/forums/topic/3922/new-pledge-tier-coming-september-12th

    We then gave a 3-day warning to remind everyone of our changes: https://www.pantheonmmo.com/content/forums/topic/4096/only-3-days-left

    You still have the Knight's pledge if you purchased it, we just removed it so new members cannot buy it.

    If you would like to upgrade now that the changes have taken place, you will have to select from the new pledges without Alpha or go a little higher to the Champion tier as the testing spots are filling up quickly and we needed to remove the lower tiers to slow the pace down a bit.

    If you have any account or pledge related issue or question please feel free to contact support as the team is always happy to help in any way we can :)

    https://www.pantheonmmo.com/support/

    • 67 posts
    September 14, 2016 7:31 PM PDT

    Edit - Read the links provided. I guess I missed them. Disregard.


    This post was edited by Hateborn at September 14, 2016 7:36 PM PDT
    • 48 posts
    February 4, 2017 11:23 AM PST

    I never saw this. I take it there was no email notification?

     
    • Moderator
    • 8204 posts
    February 4, 2017 5:17 PM PST

    RandomCarnage said:

    I never saw this. I take it there was no email notification?

     

    No, we don't generally send out emails, but it was announced officially on the website, though. :)

    • 61 posts
    February 4, 2017 9:54 PM PST

    KIlsin,

     

    Is there anywhere we can go back and review the details of our pledge, for those of us the selected the Knight's Pledge?  If not, is it possible to update the website to maybe include them on your pledge page and just list it as 'sold out'?  Or something?

    I pledged a while ago, and can't really remember what all was in it, and whether it would be worth upgrading...

    • Moderator
    • 8204 posts
    February 5, 2017 2:48 AM PST

    Mornroc said:

    KIlsin,

     

    Is there anywhere we can go back and review the details of our pledge, for those of us the selected the Knight's Pledge?  If not, is it possible to update the website to maybe include them on your pledge page and just list it as 'sold out'?  Or something?

    I pledged a while ago, and can't really remember what all was in it, and whether it would be worth upgrading...

    You can submit a support ticket and speak to a team member, who will be able to help you with the content of you pledge purchase. :)

    https://www.pantheonmmo.com/support/

    • 67 posts
    May 4, 2017 6:46 PM PDT

    https://gyazo.com/8cee321a4dc7912e7eaa747da478d6c7 here is a SS of the Knights pledge, I cant wait!

     

    • 2 posts
    August 22, 2017 1:15 AM PDT

    Ahhh that screen shot was perfect. I purchased it so long ago I forgot what was in it!!

    Alpha Access Here I COME!

    • 1 posts
    July 25, 2018 10:07 AM PDT

    When did the Knights Pledge lose the mount?

    Thanks,

    Jon

    • 3823 posts
    July 26, 2018 3:29 AM PDT

    AsgardFox said:

    When did the Knights Pledge lose the mount?

    Thanks,

    Jon

    That, among other pledges, changed after the Kickstarter when they moved to the new website and funding system. However, if you got the pledge during the Kickstarter, it will still be honored fully.

    • 15 posts
    August 4, 2018 9:46 AM PDT

    Grimvalor said:

    https://gyazo.com/8cee321a4dc7912e7eaa747da478d6c7 here is a SS of the Knights pledge, I cant wait!

     

     

    very nice and helpful.. bought this almost 2 years ago and couldn't remember what was in it.

    • 16 posts
    October 9, 2018 9:15 AM PDT

    I cant wait to play...  I too am a Knight...

     

    /twitch