Forums » Support

Set a "From" email address in your emails

  • March 13, 2016 6:39 AM PDT

    Hello!

    Right now, none of the emails generated from the Pantheon system (site, forums, etc.) have a from/reply-to email set.  This is resulting in Yahoo Mail and probably other mail providers to flag them as SPAM.  Because the email does not have a From address, there is no way to add a "not a SPAM" rule, requiring me to now to constantly monitor my SPAM folder for Pantheon correspondance such as forum responss, etc.  If you don't want people replying to your emails, just set it to a ficticious email such as "donotreply@pantheonrulez.com" or something similar that we can at least add a SPAM rule for.

    Thanks!

    • 1121 posts
    March 13, 2016 7:30 AM PDT

    I don't have that problem using g-mail, they all come to my inbox, and I see "noreply-support@pantheonmmo.com" as the sender. This may be a yahoo thing?

    • Moderator
    • 8628 posts
    March 13, 2016 5:02 PM PDT

    I don;t have this issue in Hotmail or Gmail but I will pass it onto our webmaster.